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I agree it's excellent, but I don't know how you can say

>It costs no more to write a nice letter like this one than a mean one as is the standard

when the letter includes a literal offer to transfer cash to its recipient to cover their redesign costs. So yes, it does cost more than any other type of letter :)

It still sounds pretty good.



That's true, but it would almost definitely be a lot cheaper than paying more laywers.

Non-legal remedies are almost ALWAYS what people want.


That's fair. The letter would still be friendly and effective without that offer, though.




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