I used to work there. People complain that they use deceptive practices, like a low intro rate and then very high cost automatic renewals. About 3-4 years ago they were bought by some private equity firms and they have been in the process of basically rewriting all their products. I was involved in a one year full rewrite which was later scrapped in favor of reselling Office 365 instead.
>>> People complain that they use deceptive practices,
The last company I worked for had all of their public domains registered through them. The funny thing they figured out was if they registered for a domain or a service, they would get all the way through the order, then wait a day before processing.
Like clockwork, the next day the sys admins would get a 30% off coupon for the stuff they had just started to sign up for the previous day.
It was an easy way to game the system, and made you wonder how over priced their stuff really was.
Actually, it sounds like GoDaddy simply doesn't make money.
"The company lost $143 million last year. Granted that's less than the $200 million it lost in 2013, and the $279 million lost in 2012 -- but GoDaddy admits it hasn't turned a profit since 2009..."[1]