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This should be pinned up on the wall, great summary.

Once this person gets focussed on solving problems for customers I think they will be very successful.



... solving problems for customers ...

Or just a solve a problem for a single customer.

For example, I started a business that solves a problem for a single customer (for a niche industry). After my customer signed up, my website now only displays a "log in" form (and not a "sign up" form).

Why? Because I'm more focused on providing a great experience more than worrying about scaling up or other problems I don't currently have...


What happens if that one customer leaves?




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