Its like the electronics stores of yesteryear. Any piece of equipment you ask about, regardless of how expensive it might be, will be met with the response "this is a great x, why I have one myself and it is just fantastic".
This. I clearly remember the day my mental default switched from "trusting sales people" to "ignoring sales people". It was the day my mom was trying to buy a two-line phone, and she had three sales people trying to tell the three different things that she actually wanted ("this cordless phone has two handsets", "this phone has a flash button", "one phone can't have two lines, you need two phones").
